“It taught me a lot about the corporate world,” Helen said.Īlong the way, Helen had two daughters – Jessica and Jazmine – and one of them moved to Tampa with her husband some years ago. After 14 years, she took a job at the Empire City Casino where she worked her way from the assistant concessions manager to overseeing 155 employees, from the cocktail waitresses to the coat check staff. Once there, she worked as a waitress at a network of mom-and-pop restaurants and learned the ropes of managing staff and customer needs as she made her way up to management. ![]() “You made sure everything was taken care of and your visitor felt welcome,” Helen said.īy age 14, Helen was working in her cousin’s bar, and by the time she finished school at age 17, she was ready to join her siblings and friends who emigrated and settled in New York. If a guest came to the house, there was always a kettle on and a comfy chair offered. On Saturdays she washed the cows and on Sundays her family went to Mass and then came home to get dinner ready. She worked on her parents’ cattle farm and there was never time for lounging or being lazy as she stuck to her strict and constant daily routine of waking up early, catching the bus to school and coming home to milk cows and do house chores with her siblings. Helen’s rock-solid work ethic and hospitable nature were instilled in her early, growing up the youngest of five children in the small Irish town of Kilnaleck in County Cavan. Keep the place clean and greet people with a smile, even if you’re having a bad day.” “Treat people the way you want to be treated,” Helen said. ![]() Her philosophy for the four restaurants she manages – Airside E’s Four Green Fields and Panda Express and Airside A’s Auntie Anne’s and New York New York Pizza – is simple: ![]() Her thick Irish brogue, attention to detail and no-nonsense managing style have made the TPA Hospitality Partners/Delaware North Department Manager one of the top leaders of Tampa International Airport’s restaurant scene. Guests and employees who encounter Helen Sheridan typically don’t forget her.
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